Open app information
On the iDrive screen, enter App Menu, then Memory. Choose More info and select the affected app. Verify its identity before applying a command.
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Stop the app
Select Force stop and confirm with OK. This is the app-level action specified by BMW; it is different from restarting the entire iDrive system.
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Check whether the problem returns
Open the app again through its normal entry point and repeat the action that previously failed. Note whether it freezes immediately or only at a particular operation. If the app continues failing, preserve the name and symptom for support instead of repeatedly resetting unrelated vehicle data.
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Sources / references 1
- BMW — manufacturer instructions ↗Reviewed Oct 8, 2026
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