Returns & refunds

Our apparel is made to order. Unless required by applicable law, we do not accept returns or exchanges for a change of mind, an incorrectly selected size or color, or an unwanted item that matches the order. Please review the size guide before purchasing.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Contact support@phtmperformance.com promptly, preferably within 7 days of delivery. Include your order number, a description and clear photos of the issue. This preferred reporting period does not limit your legal rights.

We will review the issue and arrange an appropriate replacement or refund. If we require a defective or incorrect item to be returned, we will provide instructions and cover reasonable return shipping.

Contact us before sending anything back. Do not send returns to Tapstitch or the address on the parcel without instructions from PHTM.

CANCELLATIONS

Request changes or cancellation immediately. Once production begins, we may be unable to accommodate them, except where the law requires otherwise.

REFUNDS

Approved refunds are issued to the original payment method. Your payment provider’s processing time may vary.

These conditions do not exclude rights you have under applicable consumer law, including any mandatory cancellation, return or refund rights.