Shipping

PHTM Performance apparel is produced to order through fulfillment partners, including Tapstitch, unless the product listing states otherwise.

PRODUCTION
Allow approximately 3–7 business days for production. Shipping transit time is additional. Product availability, order volume, holidays and customization may affect timing.

SHIPPING AND DELIVERY
Available destinations, shipping methods and charges are shown at checkout. Transit estimates depend on the destination, fulfillment location and selected service. A shipping estimate does not include production time unless expressly stated.

Items may ship separately or from different fulfillment locations. Tracking details will be provided when available. Carrier tracking may take time to show its first movement.

DELAYS OR MISSING PACKAGES
Delivery estimates are not guaranteed arrival dates. If your order exceeds its expected timeframe, stops updating or is marked delivered but cannot be located, contact support@phtmperformance.com with your order number. We will investigate with our fulfillment partner and carrier and arrange an appropriate resolution. Where required, we will offer cancellation or refund options for shipment delays.

ADDRESS CHANGES
Check your address carefully before ordering. Contact us immediately about corrections; changes may not be possible after processing begins. Any proposed reshipping charges will be explained before you agree to them.

INTERNATIONAL ORDERS
Where international delivery is offered, customs processing may affect timing. Any destination-specific import charges not included at checkout will be explained where known. Contact us before ordering if you need clarification.

Apparel and jet tags are fulfilled separately. If your order includes both, they will arrive in separate packages and may arrive on different days. Jet tags are packed and shipped directly by PHTM.