Refresh the screen
Pull the page downward to request a screen refresh. Then select the vehicle image or Check Status for individual status categories. Inspect the category relevant to the concern rather than relying solely on the overall banner.
Sources 1
Look in the appropriate section
Doors & Windows reports closure and locking status. Check Control Messages includes vehicle messages such as an engine-oil-level issue. Services lists upcoming service requirements and due dates. These sections remain available when the general status appears normal.
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Escalate with evidence if it remains stale
If the timestamp and detail do not update, record them together with the actual condition observed at the vehicle. This documented refresh is the FAQ’s first action; it does not establish that the car’s lock, sensor or service system has failed.
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Sources / references 1
- BMW — manufacturer instructions ↗Reviewed Oct 8, 2026
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