Connect through Bluetooth
Use the supported Thinkware app to connect to the camera through Bluetooth. Open Dash Cam Settings, then System Settings. Locate the Wi-Fi frequency option; the manufacturer notes that settings vary by camera model.
Sources 1
Select a matching band
Choose 2.4 GHz or 5 GHz to match the hotspot. Tap the back arrow at the top-left to save. Reconnect to the hotspot and observe whether the camera reaches the connected state.
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If the change does not help
Recheck the hotspot name and password separately. Record the camera model, app version and available band choices for support. Do not infer that every phone or Thinkware camera supports both bands merely because the app family has this setting.
Sources 1
Sources / references 2
- Thinkware — Wi-Fi Frequency Band ↗Reviewed Oct 8, 2026
- Thinkware — Cannot connect to hotspot ↗Reviewed Oct 8, 2026
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